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Marty Pavlik
2 min read
The Age of Agentic Process Design: Transforming Business Operations Through ServiceNow AI Agents: Part 2
Organizations relying on static automation systems face several recurring challenges...
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Rick Tucker
2 min read
Reduce Claims Mis-assignment and Reassignment in FNOL
Doculabs and Celonis eBook excerpt from 10 intelligent automation stories for Insurance companies.
18 views0 comments
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Marty Pavlik
3 min read
6 Critical Questions to Ask Before Your Process Mining Renewal
Here are six critical questions to guide your evaluation, tailored for process mining software owners in large companies to help maximize th
71 views0 comments
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James Newman
2 min read
Managing Data Creep in Process Mining
Storage can be a tricky problem. Especially after going live on a process mining project when the live data feed drives the number up.
32 views0 comments
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James Newman
1 min read
Process Mining in Shipping: An Undelivered Opportunity
A missed opportunity, but one that could be identified easily with process mining.
12 views0 comments
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James Newman
2 min read
The New Celonis Studio Experience
New Celonis Studio was released and improves upon the Legacy views significantly. Overall design changes were not needed but well executed.
57 views0 comments
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James Newman
2 min read
Dealing with Uncertainty in Process Mining
In this post, we outline some of the uncertainties that can be faced along the way to process mining
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Marty Pavlik
2 min read
Getting Food to the Big Box Retailer On Time - Optimizing Order Management
The intricate dance between large retailers and their suppliers, particularly in the food manufacturing sector, has reached a critical...
33 views0 comments
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James Newman
2 min read
How to Identify Activity Effort Times in Process Mining
We are often asked to determine the time various activities took. Unfortunately, many times there are not timestamps to represent when an ac
24 views0 comments
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Marty Pavlik
8 min read
Process Mining Center of Excellence Best Practices: Align, Educate, Advocate
A Center of Excellence (CoE) can make or break your process mining initiative. I spoke with Leslie Goldstone about her experience...
32 views0 comments
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James Newman
1 min read
Root Cause Analysis in Process Mining
Identifying the root cause of friction points is the most common request we get in process mining projects.
79 views
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James Newman
2 min read
Make it Distinct, Distinct String Aggregations in Celonis
Process Mining Tip of the Week #45 One of the common problems we find in our process mining practice, especially in order management, is...
77 views0 comments
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James Newman
2 min read
Is the Future Always Better?
Should I use Object Centric Process Mining?
49 views
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James Newman
2 min read
Celonis PQL Common Table - A ProcessMiningIQ Tutorial
Doculabs has hard-earned knowledge about how Celonis works. As a Celonis partner and through our client work, we understand the ins and...
75 views0 comments
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Marty Pavlik
20 min read
Unleashing Generative AI with ServiceNow: A Process Mining Approach
Unlock the power of process mining and generative AI with ServiceNow! In our latest webinar, we revealed how to leverage ServiceNow's...
242 views0 comments
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James Newman
3 min read
How to Use LIKE and INLIKE Operators in Celonis PQL for Process Mining
The short post and video discusses using the LIKE and INLIKE operators in PQL (Process Query Language) to perform string matching and...
79 views0 comments
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Marty Pavlik
2 min read
Streamlining Operations with ServiceNow Process Mining and Generative AI
Are you ready to leverage your existing data to pinpoint AI opportunities? Many organizations already use ServiceNow to optimize...
38 views0 comments
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James Newman
2 min read
TOTW #43 - Using ChatGPT with Celonis and BPMN Diagrams
Using Celonis to generate a BPMN diagram
199 views0 comments
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Joe Mislinski
2 min read
Process Mining and IDP: The Two Technologies All Financial Service Companies Need to Create Good Customer Experiences
Do your business processes feel messy, unpredictable, and full of friction? Are key customer-impacting workflows like account opening,...
50 views0 comments
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James Newman
3 min read
Path of the Data 4 - Process Mining Data Model Configuration Walkthrough
Load extracted and transformed data into a polished process mining data model optimized for fast analysis. This final video in our Path...
6 views0 comments
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