James Newman1 min readA Celonis PQL haikuSomething to keep in mind as you create your analyses in Celonis PQL.
James Newman2 min readHow to Identify Activity Effort Times in Process MiningWe are often asked to determine the time various activities took. Unfortunately, many times there are not timestamps to represent when an ac
Rick Tucker2 min read"Process Mining and BI Tools: Unveiling the Play-by-Play for Business Optimization"In a previous post, my buddy Marty Pavlik outlined the difference between BI tools and Process Mining. You can read the details here...
Marty Pavlik8 min readProcess Mining Center of Excellence Best Practices: Align, Educate, AdvocateA Center of Excellence (CoE) can make or break your process mining initiative. I spoke with Leslie Goldstone about her experience...
James Newman1 min readRoot Cause Analysis in Process MiningIdentifying the root cause of friction points is the most common request we get in process mining projects.